The money back guarantee is applicable for new clients only. New orders from existing clients do not qualify for our money back guarantee program.
You can request a full refund for all services covered by the anytime money back guarantee within 30 days after the purchase or a partial refund for the unused portion of service at anytime after the service is activated.
Anytime money back guarantee: Web hosting, Reseller Hosting, VPS hosting.
No money back guarantee: Dedicated servers, SSL certificates, Domain registration/renewal or transfer and software licenses or custom software installs.
Violation of the terms of service will waive the refund policy.